This month marks three years since we launched our company. As we mark this anniversary, we reflect on the incredible journey our company has been on, filled with challenges, growth, and valuable lessons. From a small team with a big vision to a company trusted by clients across the US, Switzerland, Kosovo, and beyond, we’ve grown in more ways than one.
In three years, we have:
- Achieved a 94% average client satisfaction score
- Maintained an 88% staff retention rate
- Delivered 30+ successful projects
- Built a team where 60% of the members are women
- Grown our team by 4x
- Completed 150+ training programs internally
- Served clients in 5+ industries: Fintech, Medtech, Edtech, Energy, Recruitment, and SaaS
- Earned ISO 9001 (Quality Management) and ISO 27001 (Information Security) certifications
- Doubled our management team
- Hosted guest lectures by academic experts to inspire and upskill our team
- Joined 5+ industry associations, contributing to Kosovo’s image as a hub of digital talent


During all the changes and growth, three things have remained constant: our commitment to people, our focus on results, and our built-in integrity. These are the values that continue to drive us forward, and we’d like to take a moment to share why they mean so much to us.
1. Commitment to People
From the very beginning, we have placed people at the heart of everything we do. Whether it’s our team members, clients, or partners, we believe that building genuine, long-lasting relationships is key to success. It’s not just about providing services; it’s about understanding needs, listening actively, and supporting each other along the way.
We’re proud to have created opportunities for over 60 women hired across roles and departments. Our 88% staff retention rate reflects stability and a workplace where people can thrive.
Our team has grown with each new project, and we are happy to see how we’ve come together to deliver work we can all be proud of. At the end of the day, it’s people who make all the difference.


2. Focus on Results
We understand that our clients want real, measurable results. Whether we’re outsourcing staff, developing software, building websites, or creating digital marketing strategies, the goal has always been the same: delivering results that matter. Our 94% client satisfaction score is a reflection of our consistency, care, and client-first mindset.
Each project we take on, no matter the size, is approached with the same level of dedication, care, and focus. The 30+ projects we’ve completed have helped our clients achieve their goals and solve real problems.
3. Built-in Integrity
Integrity is at the heart of how we operate, from transparent processes and honest communication to delivering on our promises. Our ISO 9001 and ISO 27001 certifications are a reflection of that integrity in action, demonstrating our ongoing commitment to quality assurance and information security.
These standards help us stay accountable, not just to our clients, but to ourselves. As we look to the future, we know that continuing to act with integrity will be essential to maintaining the trust and respect we’ve earned from our clients, partners, and team members.


Looking Ahead
As we celebrate this milestone, we also look forward to the opportunities ahead. We’re excited to continue working with our current clients and expanding our network to help even more businesses achieve their goals. As we move forward, our focus is on growing sustainably and meaningfully by:
- Expanding partnerships with clients in Australia and Canada
- Open new offices to support our growing operations
- Attract and retain top talent by strengthening our people-first culture
- Maintain and exceed our customer satisfaction goals
- Broaden our service portfolio in areas like AI, automation, and digital transformation
- Continue contributing to the local and international business ecosystems through thought leadership and association engagement
With the same commitment to people, results, and integrity, and of course, fueled by grit, we’re confident that the upcoming years will bring even more meaningful growth, innovation, and collaboration.
Thank you to everyone who has been part of this journey. We are incredibly grateful for the trust you’ve placed in us, and we can’t wait to see what the future holds.